Messaging FAQ's

 

 

-  The role of messaging and how it works

-  What is an FWB?

-  What is an FHL?

-  What is an FMA?

-  What is an FNA?

-  How to correct an FNA

 

Common Message Errors:

 

-  AWB REJECTED - DUPLICATE AWB

-  1046 INVALID DATA - FLT (Flight)

-  1046 INVALID DATA - RTG (Routing)

-  1046 INVALID DATA - SHP (Shipper)

-  1046 INVALID DATA - CNE (Consignee)

-  1046 INVALID DATA - RTD (Rating)

-  1046 INVALID DATA - OTH (Other Charges)

 

Back to Index

 

 

 

The role of messaging and how it works
 

 

back to top ^

 

 

What is an FWB?

 

Master Air Waybill (MAWB) information which is extracted as data and compiled in a special message format that needs to comply with the IATA standards and regulations.

Example:

FWB
QFSYD
FWB/10
081-55023456SYDLAX/T1K6
FLT/QF005/16
RTG/LAXQF
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT INC
/UNIT 6-9 10 CARGO AGENTS BUILDING
/LOS ANGELES
/US/54321/TE/31011112222
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

What is an FHL?

 

House Air Waybill (HAWB) information which is extracted as data and compiled in a special message format that needs to comply with the IATA standards and regulations.

Example:

FHL
QFSYD
FHL/2
MBI/081-55023456SYDLAX/T1K6
HBS/S00066789/SYDSIN/1/K6/COMMS PARTS
TXT/COMMUNICATION EQUIPMENT
SHP/ALL COMMS PTY LTD
/PO BOX 2738
/TAREN POINT/NSW
/AU/2229/TE/0295251025
CNE/TELE SOLUTIONS INC
/BLOCK 4 SHOP 7 PAVILLION ROAD
/LOS ANGELES
/US//TE/11112222
CVD/AUD/PP/NVD/NCV/XXX

 

back to top ^

 

 

What is an FMA?

 

A positive acknowledgement or receipt for an FWB or FHL message that has successfully passed the IATA guideline checks and has been forwarded to the required Airline and/or GHA.

Example:

FMA
QF
FMA
ACK/FWB SUCCESSFULLY PROCESSED
FWB/9
081-55023456SYDLAX/T1K6

 

back to top ^

 

 

What is an FNA?

 

An error message which notifies the sender that a problem has been detected in the FWB or FHL message sent. The FWB or FHL message is not forwarded to the Airline and/or GHA.

Please note your message has NOT been sent!

In most cases, the FNA can be corrected and the FWB message re-submitted if the cargo has yet to arrive at the CTO.
 

back to top ^

 

 

How to correct an FNA

 

If you are not familiar with how to correct an FNA and re-submit the FWB message, please check with your software provider or I.T. area for further instruction.

If you have a login to CCNhub (www.ccnhub.com.au) then FNA errors can also be corrected and the FWB re-submitted quite quickly and easily.
 

back to top ^

 

 

AWB REJECTED DUPLICATE AWB

This type of FNA advice means that the FWB data is already in the Airline system and cannot accept another.

Example:

FNA
QF
FNA
ACK/AWB REJECTED
/DUPLICATE AWB
FWB/9
081-55023456SYDLAX/T1K6



Possible reason(s) for this FNA include:
  The FWB message has been previously sent.
  The FWB message had not been received into the Airline system by the time the cargo 

   was lodged and the AWB was therefore manually data captured at the cargo terminal.
 

back to top ^

 

 

1046 INVALID DATA FLT (Flight)

This type of FNA advice means that an error was detected in the flight data area (FLT line) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  Invalid formatting or incorrect flight number.
  Flight date is missing.

Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - FLT
FWB/10
618-55023456SYDSIN/T1K6
FLT/SQ220/
RTG/SINSQ
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT PTE LTD
/UNIT 6-9 10 CARGO AGENTS BUILDING
/SINGAPORE
/SG/8194/TE/6565447722
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

1046 INVALID DATA RTG (Routing)

This type of FNA advice means that an error was detected in the routing data area (RTG line) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  Invalid formatting or incorrect destination.
  Carrier code is missing.

Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - RTG
FWB/10
160-55023456SYDHKG/T1K6
FLT/CX110/16
RTG/HKG
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT LIMITED
/UNIT 6-9 10 CARGO AGENTS BUILDING
/HONG KONG
/HK/8765/TE/85211112222
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^
 

 

1046 INVALID DATA SHP (Shipper)

This type of FNA advice means that an error was detected in the shipper data area (SHP lines) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  State/Province is missing.
  Post Code is missing.
  Contact Number is missing.

Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - SHP
FWB/10
131-55023456SYDNRT/T1K6
FLT/JL772/16
RTG/NRTJL
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/
/AU/2228/TE/61295251025

CNE
/XYZ GLOBAL AIRFREIGHT INC
/UNIT 6-9 10 CARGO AGENTS BUILDING
/NARITA
/JP/00123/TE/0525431010
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

1046 INVALID DATA CNE (Consignee)

This type of FNA advice means that an error was detected in the consignee data area (CNE lines) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  Place is missing.
  State/Province is missing.
  Post Code is missing.
  Contact Number is missing.

Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - CNE
FWB/10
232-55023456SYDKUL/T1K6
FLT/MH122/16
RTG/KULMH
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT SDN BHD
/UNIT 6-9 10 CARGO AGENTS BUILDING
/KUALA LUMPUR
/MY//TE/

AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

1046 INVALID DATA RTD (Rating)

This type of FNA advice means that an error was detected in the rating data area (RTD lines) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  Invalid formatting or missing ULD number.
  Invalid Commodity Item Number Details.
  Invalid Rate Class Details.
  Data in from an /NG/ line is missing.

Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - RTD
FWB/10
180-55023456SYDSEL/T1K6
FLT/KE812/16
RTG/SELKE
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT CO
/UNIT 6-9 10 CARGO AGENTS BUILDING
/SEOUL
/KR/4321/TE/850447722
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/

OTH/P/AWA20
/P/MYC1.8
PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

1046 INVALID DATA OTH (Other Charges)

This type of FNA advice means that an error was detected in the other charges data area (OTH lines) of the FWB and was not forwarded to the Airline and/or GHA.

The error can be corrected either via your system or CCNhub and the FWB retransmitted to avoid any penalties from the Airline and/or GHA.

Common problem area(s) for this FNA include:
  Prepaid or Collect indicator is missing or incorrect.
  Invalid formatting or incorrect Entitlement Code


Example:

FNA
CCN
FNA
ACK/1046 INVALID DATA - OTH
FWB/10
086-55023456SYDAKL/T1K6
FLT/NZ104/16
RTG/AKLNZ
SHP
/ABC CARGO LOGISTICS PTY LTD
/SUITE 15 9-13 CLUBB CRESCENT
/MIRANDA/NSW
/AU/2228/TE/61295251025
CNE
/XYZ GLOBAL AIRFREIGHT PTY LTD
/UNIT 6-9 10 CARGO AGENTS BUILDING
/AUCKLAND
/NZ/6544/TE/6434562222
AGT//0234567/8999
/CARGO COMMUNITY NETWORK PTY LTD
/SYDNEY
ACC/GEN/CAN AAEHMXXT2
CVD/AUD/PP/PP/NVD/NCV/XXX
RTD/1/P1/K6/CM/W6/R120/T120
/NG/CONSOLIDATION
/2/NG/TOTAL 1 PACKS
/3/NG/DIMS 42X29X22CM X 1
OTH/P/AWA20
/P/MYX1.8

PPD/WT120
/OA20/OC1.8/CT141.8
CER/CARGO COMMUNITY NETWORK PTY LTD
ISU/15JUN06/SYDNEY/STEVE SMITH
OSI/PLEASE NOTIFY CONSIGNEE IMMEDIATELY UPON ARRIVAL.
REF/SYD01AU/C00001234

 

back to top ^

 

 

 

Back to Index

     

 

www.ccnhub.com.au